OBJECTIVES
This project focused on packaging design and standard operating procedures to minimize overseas shipping damage to furniture. Shipping damage was costing the company over $1.5 million dollars annually. Damage was occurring primarily during transit to international destinations. The project included research, design, and delivering documentation and processes to create a comprehensive set of guidelines for packaging furniture.
KEY ANALYSES
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Research
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Conducted extensive research on industry standards and best practices for furniture packaging and shipping. Analyzed competitor packaging and evaluated other manufacturers’ techniques.
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Assessment of Current Packaging
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Assessed current packaging methods, identifying recurring types of damage and root causes.
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Evaluated packaging materials, design techniques, and customer feedback to pinpoint areas for improvement. Consulted with logistics experts to understand current challenges in transit.
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Design
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Worked with a team of packaging designers to create more resilient solutions.
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Recommended a two-phase approach: first, adjust placement of existing materials (foam, corrugated, plastic) and then test sustainable options like honeycomb corrugated.
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Documentation and Guidelines
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Developed a detailed packaging guidelines document covering materials, design, and procedures. Created visual aids and instructions tailored to various furniture types and fragility levels.
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Collaborated with cross-functional teams to ensure all perspectives were integrated.
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RESULTS
Furniture Packaging Guidelines Document
Comprehensive instructions on packaging materials, padding, bracing, and labeling, with visuals to support implementation.
Cost & Efficiency Gains
Streamlined packaging processes reduced time and labor, minimized shipping damage, and cut financial losses tied to damaged products and insurance claims.